Frequently Asked Questions
Everything you need to know about your Sire tech experience.
What is the warranty period for Sire electronics?
All Sire products come with a standard 12-month manufacturer warranty that covers defects in materials and workmanship. Extended protection plans are available at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your status directly through your Sire account dashboard.
What is your return policy for opened devices?
We offer a 30-day return window. If the device has been opened, it must be returned in its original packaging with all accessories included. A small restocking fee may apply to opened non-defective items.
Do you offer international shipping?
Yes, Sire ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated automatically during the checkout process.
Are Sire products compatible with other major brands?
Our devices are designed with universal standards like Bluetooth 5.0 and USB-C to ensure seamless compatibility with most iOS, Android, Windows, and macOS systems.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna and Affirm.